OUR TERMS OF SERVICE FOR EAR WAX REMOVAL SERVICES:

COVID Revision – By signing and attending you confirm that upon attendance you have / are not (within the preceding 14 days):

  • Developed a new or continuous cough
  • Developed a high temperature
  • Developed a sudden loss of sense of taste or smell
  • Had corona-virus or been in contact with anyone who has
  • Supposed to be in quarantine
  • Knowingly have a wet-perforated ear drum

PLEASE CANCEL YOUR APPOINTMENT IF ANY OF THE ABOVE OCCURS

 

Your ear wax removal will be carried out by a trained clinician working to industry standard protocols. Wax removal may be done via micro-suction, irrigation /syringing, and / or dry tool extraction – whichever the clinician deems most appropriate based on the wax you present and your answers to this form.

Incidents during ear wax removal are very uncommon, however:

Minor complications that can occur which are deemed acceptable include: minor nicks or scratches to the ear canal which can also lead to minor bleeding, soreness, mild discomfort and short-term ringing in the ear (tinnitus). To minimise such risk please immediately notify the clinician of any discomfort or sensitivity to increased sound level.

Ear wax removal can cause slight dizziness in certain circumstances – the client should inform the clinician if they feel dizzy and the procedure should be paused until the client feels stable.

More serious risk of damage to the ear canal or ear drum can occur if the client does not remain adequately still. Clients should inform the clinician of any discomfort or likely sudden movements, for example if likely to sneeze or cough. All equipment is sterilised or is single use only to keep infection risk to a minimum; however, there is always a risk that infection can set in once the client leaves the premises. Please contact the clinician for a free follow-up visit should you experience any discomfort of worrying pain, discomfort, swelling or discharge etc.

The CE marked micro-suction unit is designed to remove fluids from the airway or respiratory system and infectious materials from wounds. It has been adapted for aural micro suction and following risk assessment this has been approved by Barry Fenton professional indemnity insurance brokers. Representatives of Crystal Hearing are insured for professional indemnity with Barry Fenton Insurance Brokers – our certificates can be presented at any time.

Children must be 12 years of age or over.

PRIVACY STATEMENT – Your personal details will not be used for marketing whatsoever. By clicking to these terms you do agree that we may email you this form, we request a review off you, and that we may email you to inform you when the office is likely to be closed for staff holidays so that you can book future appointments.

See also our company Privacy Policy for how we may use your details

 

The above clauses do not affect your statutory rights